BOOKING & CANCELLATION POLICIES
- On booking, we require full payment upfront. Confirmed bookings are only secure upon receipt of full payment. All guests without confirmed bookings are accepted on a “First Come, First Serve” basis.
- Booking payments are only refunded if the booking is cancelled at least 7 days before the check-in date of the booking. In order to cancel your booking, please email info@sliabhliagcamping.ie. An administration fee of 30% will be deducted from the deposit return for all cancellations. We strongly advise purchasing travel/cancellation insurance for such eventualities.
- Refunds cannot be made for any changes made to the booking on arrival or during your stay.
- If you have paid a deposit and wish to amend your dates, please contact us at info@sliabhliagcamping.ie to do so. Like refunds, amendments can only be made 7 days before the check-in date of the original booking. A booking can only be amended once and only to a date within the same calendar year as the original booking (and before Hallowe'en). If the date of a booking is amended, and subsequently cancelled, no refund will be given regardless of when the cancellation is made. Amendments must be agreed upon by management and are subject to availability.
- If for whatever reason you decide to check out early, we are not obliged to refund any remaining nights stay.
- Bookings are only taken for a minimum stay of 2 nights on the Saturday of the June and August bank holidays. Visitors staying for one night will only be accepted on a “First Come, First Serve” basis.
- Families and friends that wish to pitch near to each other must make separate bookings with separate payments. Please mention if you wish to pitch near someone else in the booking form, and although we will do our best to put you together, we cannot guarantee that this is always possible.
- We will try to honour requests for specific pitches, however, reservations of these pitches cannot be guaranteed due to the busy nature of the site.
- There is a €3 supplemental charge per night for touring caravans. This is due to the fact that they have an extra vehicle on top of the caravan, and because in our experience they use more facilities and electricity than campervans or motorhomes.
GENERAL CAMPSITE RULES
Check-in is from 14:00 to 19:00.
If you wish to arrive before 14:00, there is an early check-in charge of €10. Note that early check-in may not always be possible as the site can be very busy during the summer.
If you intend to arrive after 19:00, please contact us so we can best accommodate you. If you do not contact us, we cannot guarantee your pitch, as we will assume you are not arriving.
Check-out is 12:00.
If you wish to have a late check-out, there is an additional charge of €10 and you must check-out by 14:00.
A late check-out might not always be possible, as the site can be very busy during the summer.
- If you wish to extend your stay by another night, please inform campsite staff on site by 10:00.
We will not always be able to extend your stay, as the site can be very busy during the summer.
- If guests wish to invite a friend onto the campsite, staff and management must be informed. Additionally, friends of guests are not permitted to use any campsite facilities and are allowed to only stay for 1 hour maximum.
- General quiet time is strictly from 11 pm to 7 am.
- On entering and driving around the campsite, guests must abide by the speed limit of 10km/h.
- We ask guests to leave toilets and showers as you would wish to find them.
PET RULES
The campsite is dog/pet friendly, but pet owners are expected to follow a few basic rules. These rules are to help ensure the safety of our guests, as well as their pets. If these rules are not followed, guests and their pets may be asked to leave by campsite staff or management.
- Guests must promptly pick up the droppings of their pets, and dispose of them in the campsite bins provided.
- Pets must be kept on a short lead at all times, with no exceptions.
- If a pet is making excessive noise, disrupting other guests, or deemed a danger by campsite staff, then the pet and owners may be asked to leave by staff or management.
- Pets are strictly prohibited from the kitchen area, toilets and showers.
- Our booking page allows people to book online with up to 2 pets. If you wish to stay with 3 or more pets, please contact us.
CHILDREN RULES
- Children (or any person or pet) do not have permission to enter the back hill of the campsite, as this is a health and safety issue. Parents need to be aware of this.
- Children are not allowed to be playing in bathrooms and showers.
- Parents need to supervise their children at all times.
- If children cause any damage to tents/vehicles or guest belongings by kicking footballs or throwing objects etc, the responsibility is down to those individuals and their parents. It is not the responsibility of the campsite.
- Children are not permitted to be running around the campsite from 9 pm.
DAMAGE POLICIES
- In the case of an incident where a vehicle collides with another vehicle, the responsibility lies between those parties and their own vehicle insurance. The campsite takes no responsibility.
- In the case of an incident where a guest or their tent, their vehicle or their other belongings causes damage to the belongings of another guest, the responsibility lies between those parties. The campsite takes no responsibility.
- If a guest's tent is damaged due to weather or other guests, the campsite takes no responsibility. If a guest's tent is damaged and unusable, guests are expected to take the tent away with them and not dispose of them at the campsite. Guests are also not to dispose of broken air mattresses, broken canopies or broken gazebos at the campsite.
- We expect guests to not put up awnings if weather conditions are unsuitable, due to strong wind or otherwise. Furthermore, if weather conditions are unsuitable, campsite guests are expected to take down their awnings. The campsite takes no responsibility for any damage caused to or by any awning in unsuitable weather conditions. Guests are also expected to take the broken awning away with them and not dispose of them at the campsite.
ENVIRONMENTAL POLICIES
The campsite does its best to be environmentally friendly.
- We ask guests to dispose of their waste appropriately which means correctly disposing of rubbish in the general, recycling and glass bins provided. Please help keep the campsite litter free. We hope guests try their part to reduce, re-use and recycle.
- Black chemical waste must be emptied in the chemical waste tank which is located in the motorhome service area. It is not to be dumped in the toilets.
- Grey waste must be emptied at the grey waste emptying point located in the motorhome service area, so that it is correctly processed by the treatment system.
CHANGES TO RULES & POLICIES
- Sliabh Liag Camping hold the unilateral right to change or vary their Rules & Policies without advanced notification to existing customers.
- Failure to comply with the business terms and conditions and campsite rules will result in not being accepted to the campsite and no refund will be given.
- The management reserves the right (with or without cause) to refuse admission to any person.
- All services are subject to availability.